In the summer of 2013, staff in the Access Services unit of an academic library began a cross-training and collaboration project in an effort to provide continued library service to the campus community. The cross-training was established in an attempt to address a shortage of staff as a result of budget cuts. The cross-training resulted in the transitioning of the Access Services units and the creation of a collaborative team. The development of cross-training and its benefits are addressed in addition to lessons learned.