The goal is to provide a robust and challenging problem statement for a capstone, advanced systems analysis and design course for CIS/MIS/CS majors. In addition to the problem narrative, a representative solution for much of the business modeling deliverables is presented using the UML paradigm. A structured analysis deliverable will be the topic of a second paper on this subject. The authors teach the systems analysis and design course(s) or the systems development course(s) at their university. The CIS senior capstone course that the primary author teaches requires that the student complete one or more business modeling case studies. The authors have used some cases/problem statements from various systems analysis and design texts; however, the authors wanted a problem statement that would challenge a systems team at the senior undergraduate level to produce a complete static, functional and behavioral business model that could be designed and implemented. The authors believe that the narrative should include enough detail to enable the team to use either Unified Modeling Language (UML) or Structured Analysis.