This case calls attention to some of the biases that teachers and leaders in school settings may carry when working with students whose appearance goes against the norm. It presents the experience of Lee-Ann, a vice principal, as she negotiates a conflict between a student and teacher, and is confronted by Marc, a guidance counselor, who recognizes what he views as unjust treatment of a student. Lee-Ann's position contains contradictions between her self-perception as a "caring, open-minded" educator, and her interactions with and perceptions of a non-conforming student.