Many adults need help with literacy learning. This is extremely challenging for the tertiary education sector and workplace-situated learning organisations. E-learning may be an effective and efficient way to improve the delivery of teaching of basic skills to learners. Our research study included five embedded case studies within one tertiary institution, and a series of stakeholder interviews with representatives across New Zealand. The study found that e-learning opens up greater interaction between adults' study, work, home, and community environments, simply because the learning environment can be extended into those places.