Peer reviewed
Download full textERIC Number: EJ1073247
Record Type: Journal
Publication Date: 2014
Pages: 8
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-1940-5847
EISSN: N/A
Business Students' Perception of University Library Service Quality and Satisfaction
Hsu, Maxwell K.; Cummings, Richard G.; Wang, Stephen W.
Contemporary Issues in Education Research, v7 n2 p137-144 2014
The main purpose of this study is to examine the college students' perception of library services, and to what extent the quality of library services influences students' satisfaction. The findings depict the relationship between academic libraries and their users in today's digital world and identify critical factors that may sustain a viable library-user relationship on campus.
Descriptors: Business Administration Education, Academic Libraries, Library Services, College Students, Student Attitudes, Satisfaction, Factor Analysis, Structural Equation Models
Clute Institute. 6901 South Pierce Street Suite 239, Littleton, CO 80128. Tel: 303-904-4750; Fax: 303-978-0413; e-mail: Staff@CluteInstitute.com; Web site: http://www.cluteinstitute.com
Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A
