ERIC Number: EJ1034040
Record Type: Journal
Publication Date: 2014-Mar
Pages: 24
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-2329-4922
EISSN: N/A
Text(ing) in Context: The Future of Workplace Communication in the United States
Kiddie, Thomas J.
Business and Professional Communication Quarterly, v77 n1 p65-88 Mar 2014
Following Rogers's theory of the diffusion of innovations, the author questions whether youth entering the workforce will act as change agents to evolve primary business communication channels from email to text-messaging. Expanding on research performed in 2009, the author investigates three communication scenarios: scheduling meetings, exchanging information in the workplace, and keeping in contact with family and friends. Follow-up research also gathers information about communication hardware trends. The author concludes that change agents and early adopters already in the company, not new hires, will effect a change in communication media that will involve new technology such as smartphones.
Descriptors: Communication Strategies, Meetings, Scheduling, Information Dissemination, Interpersonal Communication, Change Agents, Work Environment, Electronic Mail, Computer Mediated Communication, Telecommunications, Handheld Devices, Surveys, College Students, Age Differences
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Publication Type: Journal Articles; Reports - Research; Tests/Questionnaires
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: New Jersey; West Virginia
Grant or Contract Numbers: N/A