ERIC Number: EJ1000088
Record Type: Journal
Publication Date: 2012-Oct
Pages: 17
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-1939-5256
EISSN: N/A
Large Scale Quality Engineering in Distance Learning Programs
Herron, Rita I.; Holsombach-Ebner, Cinda; Shomate, Alice K.; Szathmary, Kimberly J.
Journal of Asynchronous Learning Networks, v16 n5 p19-35 Oct 2012
Embry-Riddle Aeronautical University--Worldwide serves more than 36,000 online students across the globe, many of whom are military and other non-traditional students, offering 34 undergraduate, graduate, and professional education/workforce certificate programs, presented both online and via blended delivery modes. The centralized model of online course production and management produces and maintains more than 200 high quality turnkey-style courses, including several award winners. Faculty members in partnership with an instructional design production team design worldwide courses, working together to ensure course goals and learning objectives are achieved. The more than 800 geographically dispersed faculty members are monitored and coached throughout the course delivery process by a quality management team. With a student satisfaction rate above 85%, how does Worldwide ensure that quality is pervasive at every stage in the distance learning process? In addition, how does Worldwide innovate and continue to ensure the quality of design and instruction remains our top priority? The article addresses quality assurance components of the distance learning model at Worldwide, including administration, course design, instructor professional development, and course delivery. The actors and processes employed to harness Web 2.0, mobile, and cloud technologies to facilitate distance learning administration, teaching, and learning are detailed. (Contains 3 figures.)
Descriptors: Handheld Devices, Computer System Design, Guidelines, Administrative Organization, Professional Education, Instructional Design, Distance Education, Online Courses, Web 2.0 Technologies, Educational Certificates, Quality Assurance, Educational Quality, Nontraditional Students, Coaching (Performance), Models, Faculty Development, Program Administration, Instructional Development, Military Training, Adult Students, Asynchronous Communication, Courseware, Electronic Learning, Videoconferencing, Blended Learning, Web Based Instruction, Computer Mediated Communication, Synchronous Communication, Virtual Classrooms, Social Networks, College Instruction, College Faculty, Program Effectiveness, Program Descriptions, Aviation Education
Sloan Consortium. P.O. Box 1238, Newburyport, MA 01950. e-mail: publisher@sloanconsortium.org; Web site: http://sloanconsortium.org/publications/jaln_main
Publication Type: Journal Articles; Reports - Descriptive
Education Level: Adult Education; Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Florida
Grant or Contract Numbers: N/A