ERIC Number: ED665125
Record Type: Non-Journal
Publication Date: 2024
Pages: 146
Abstractor: As Provided
ISBN: 979-8-3468-4982-7
ISSN: N/A
EISSN: N/A
Elevating the Voices of Low-Income Latina/o/x and Black Community College Completers: Using a Systems Thinking Approach to Advance Equitable Practices
Edith Lorena Gutierrez Aguayo
ProQuest LLC, Ed.D. Dissertation, University of California, Los Angeles
California community colleges are undergoing massive systemwide policy reform with the goal of transformational change that increases student success. Their open-access nature makes them the most accessible higher education system for historically underserved communities. As a result, community colleges serve as a gateway to higher education for low-income Latina/o/x and Black/African American students, yet most students never complete. Currently, there is a lack of empirical research that analyzes community colleges as a system through the lived experiences of low-income Latina/o/x and Black/African American students. Therefore, a phenomenological qualitative research design was used in this study to elevate marginalized student voices. The study focused on learning about the challenges students experienced as they navigated the community college, the support they found to be most beneficial in helping them achieve their educational goals, and the recommendations they made to improve student support. Findings suggest that the college system lacked an integrated, student-centered design, resulting in inconsistent support. The burden of responsibility fell on the student to figure out how to braid resources to create a road map to completion. Students overcame systemic challenges by relying on navigational, social, familial, and resistance capital to achieve their educational goals. The most helpful supports identified were knowledgeable, caring, and culturally engaging institutional agents and peer networks that made students feel welcomed and connected. Students recommended proactive efforts to increase awareness about college processes and resources that make them feel supported. The most frequently offered recommendations included having accessible and knowledgeable counselors, intentional messaging, connections to support programs, and financial aid. The study concludes with recommendations for adopting a student-centered design through equitable practices where community college practitioners take individual and institutional responsibility for student success. [The dissertation citations contained here are published with the permission of ProQuest LLC. Further reproduction is prohibited without permission. Copies of dissertations may be obtained by Telephone (800) 1-800-521-0600. Web page: http://bibliotheek.ehb.be:2222/en-US/products/dissertations/individuals.shtml.]
Descriptors: Community College Students, Low Income Students, Hispanic American Students, African American Students, Student Needs, Barriers, Student Personnel Services, Academic Support Services, Coping, Resilience (Psychology), Capital (Sociology), Social Support Groups
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Publication Type: Dissertations/Theses - Doctoral Dissertations
Education Level: Higher Education; Postsecondary Education; Two Year Colleges
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: California
Grant or Contract Numbers: N/A