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ERIC Number: ED661350
Record Type: Non-Journal
Publication Date: 2024
Pages: 206
Abstractor: As Provided
ISBN: 979-8-3843-3420-0
ISSN: N/A
EISSN: N/A
The Experiences of Women College Presidents While Leading through an Institutional Crisis: The Perceived Successes and Failures of Crisis Communication Strategies
Madison Marie Speck
ProQuest LLC, Ph.D. Dissertation, West Virginia University
This multi-site case study explored the uncommonly discussed yet organic intersection between the study of crisis communication and the study of crisis leadership and in turn, what it means in the context of a college presidency. This study has a unique focus on women presidents at small, private colleges and the ways in which they communicate with various stakeholders during a crisis environment. The research is guided by Boin's Model of Crisis Leadership which guides and assesses crisis leadership performance; however this study introduces nuances to the framework that are suggested as a result of the findings; most of which involve deconstructing the historical association between men and leadership. The research reveals numerous ways in which gender serves as a complicating influence on already complex leadership relations for women college presidents. Furthermore, the findings shed light on the understudied relationship between a board of trustees and their president, especially during a period of crisis. The study concludes with implications for practice such as the necessity for crisis training for college presidents, the critical need for making room for women in leadership systems "and" supporting them, the consideration for meaning-making and forming an organizational narrative during a crisis to preserve a university's reputation, and finally, approaching a crisis situation through a systems theory lens to strengthen and enhance organizational change. This research contributes to the growing and relevant scholarship on both crisis communication and women in leadership. [The dissertation citations contained here are published with the permission of ProQuest LLC. Further reproduction is prohibited without permission. Copies of dissertations may be obtained by Telephone (800) 1-800-521-0600. Web page: http://bibliotheek.ehb.be:2222/en-US/products/dissertations/individuals.shtml.]
ProQuest LLC. 789 East Eisenhower Parkway, P.O. Box 1346, Ann Arbor, MI 48106. Tel: 800-521-0600; Web site: http://bibliotheek.ehb.be:2222/en-US/products/dissertations/individuals.shtml
Publication Type: Dissertations/Theses - Doctoral Dissertations
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A