ERIC Number: ED655351
Record Type: Non-Journal
Publication Date: 2016
Pages: 132
Abstractor: As Provided
ISBN: 979-8-5970-6044-6
ISSN: N/A
EISSN: N/A
The Relationships among Leadership Style, Extra Effort, Job Satisfaction, and Job Self-Efficacy for Admissions Personnel in For-Profit Higher Education
Kerwin Winston Graham
ProQuest LLC, D.B.A. Dissertation, Argosy University/Seattle
The purpose of this quantitative correlational study was to examine the relationships among leadership style, job satisfaction (JSAT), willingness to exert extra effort (EEE), and job self-efficacy (JSE) within the admissions departments of for-profit colleges and universities (FPCUs) in the United States. Drawing from Maslow's (1943) hierarchy of needs and Herzberg's (1962) two-factor or motivation-hygiene theory, the researcher hypothesized that employees who perceived their leaders as having transformational qualities would have higher levels of job satisfaction, be more willing to exert extra effort, and have higher levels of job self-efficacy. Previous studies have shown that transformational leaders have the effect of boosting employees to higher levels of psychosocial functioning, which ensures they are operating at a higher level and moving toward self-actualizing. A sample of 89 admissions personnel from FPCUs in the United States completed the Multifactor Leadership Questionnaire (MLQ) to measure the leadership style of their employers, the Abridged Job Descriptive Index and Abridged Job in General (AJDI/AJIG) to measure their own JSAT, and two scales created by the researcher to measure their own EEE and JSE. Pearson's correlations were used to test each hypothesis. Additionally, a series of regression analyses were conducted to test the data for consistency with the proposed hypothesized causal model. Results indicated the data were consistent with the alternative hypothesized causal model that transformational leadership and EEE both directly impact the JSAT of admissions personnel. Implications for FPCUs are to develop admissions department leadership training surrounding the transformational leadership behaviors that lead to employee job satisfaction. [The dissertation citations contained here are published with the permission of ProQuest LLC. Further reproduction is prohibited without permission. Copies of dissertations may be obtained by Telephone (800) 1-800-521-0600. Web page: http://bibliotheek.ehb.be:2222/en-US/products/dissertations/individuals.shtml.]
Descriptors: Self Efficacy, Leadership Styles, Questionnaires, Transformational Leadership, Correlation, Job Satisfaction, Self Actualization, College Admission, Admissions Officers, Rating Scales, Causal Models, Leadership Training
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Publication Type: Dissertations/Theses - Doctoral Dissertations
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Assessments and Surveys: Multifactor Leadership Questionnaire
Grant or Contract Numbers: N/A