Enhancing Upskilling Strategies in the Workplace looks at the financial services industry and how the employee workforce is provided with tools and resources to address personal and professional needs ensuring business continuity. In the research, Manuel Kortright explores educational practices, personality and learning needs, learners' perspective towards learning , and the process of capturing skills and improving those with existing resources. Enhancing Upskilling Strategies in the Workplace leverages key theoretical frameworks to construct and define potential opportunities for the improvement of learning and development in the industry. [The dissertation citations contained here are published with the permission of ProQuest LLC. Further reproduction is prohibited without permission. Copies of dissertations may be obtained by Telephone (800) 1-800-521-0600. Web page: http://bibliotheek.ehb.be:2222/en-US/products/dissertations/individuals.shtml.]