This qualitative study was designed to explore the experiences of students and student services staff involved in the direct exchange program between University of Central Missouri (UCM) and Orebro University. The researcher explored the impact of student services staff assistance on students participating in this direct exchange. The conceptual framework of this research study included Schlossberg's Transition Theory (1984), which was selected as it explains what happens for students who are experiencing a significant transition. It directs them to the help they need when studying abroad in a new culture. Another theory that was utilized was Astin's Theory of Student Involvement (1985), which reveals how students who get involved in their study abroad experience through co-curricular activities have a better overall experience. Participants of this study included students who participated in this direct exchange as well as student services staff who work very closely with the exchange students. Data collection for this qualitative study included individual interviews, observations, and an online survey. Overall analysis of the data disclosed eight themes, such as volunteer opportunities, comfort, relationships, multiple challenges, independence, personal and professional development, study differences (orientation, support, etc.), and reaching out. All of the findings provide real information describing the richness of the direct exchange established between UCM and Orebro University. [The dissertation citations contained here are published with the permission of ProQuest LLC. Further reproduction is prohibited without permission. Copies of dissertations may be obtained by Telephone (800) 1-800-521-0600. Web page: http://bibliotheek.ehb.be:2222/en-US/products/dissertations/individuals.shtml.]