ERIC Number: ED652051
Record Type: Non-Journal
Publication Date: 2023
Pages: 154
Abstractor: As Provided
ISBN: 979-8-3823-0976-7
ISSN: N/A
EISSN: N/A
Faking It or Making It: Emotional Labor, Individual and Organizational Well-Being in Student Affairs Professionals
Michael James Davila
ProQuest LLC, Ed.D. Dissertation, Texas Christian University
The study aimed to achieve two main objectives: first, to investigate the presence and nature of emotional labor within student affairs; and second, to explore the correlations between emotional labor and both individual and organizational well-being among student affairs professionals. This research examines the intricate interconnections between emotional labor and a range of psychological, emotional, and occupational challenges. It adopts a comprehensive, multidimensional approach to well-being, encompassing individual facets such as emotional, social, and psychological well-being, as well as burnout dimensions like emotional exhaustion, depersonalization, and personal accomplishment. Additionally, it examines organizational well-being markers including job stress, overall job satisfaction, and turnover intention. The research methodology employed a quantitative approach, using an online survey for data collection and multiple regression for analysis. The findings offer initial insights into emotional labor within student affairs roles, illuminating the relationships between discordant and concordant emotional regulation strategies and various outcomes related to well-being. [The dissertation citations contained here are published with the permission of ProQuest LLC. Further reproduction is prohibited without permission. Copies of dissertations may be obtained by Telephone (800) 1-800-521-0600. Web page: http://bibliotheek.ehb.be:2222/en-US/products/dissertations/individuals.shtml.]
Descriptors: Well Being, Psychological Patterns, Emotional Experience, Student Personnel Workers, Correlation, Cognitive Processes, Difficulty Level, Work Environment, Burnout, Stress Variables, Job Satisfaction, Labor Turnover, Organizational Climate
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Publication Type: Dissertations/Theses - Doctoral Dissertations
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A