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ERIC Number: ED650674
Record Type: Non-Journal
Publication Date: 2020
Pages: 239
Abstractor: As Provided
ISBN: 979-8-5570-2271-2
ISSN: N/A
EISSN: N/A
Senior Student Affairs Officers: A Narrative Study of Their Lived Experiences Navigating Their Roles with Multiple Stakeholder Groups during a College Closing or Merger
Pauline M. Dobrowski
ProQuest LLC, Ed.D. Dissertation, Northeastern University
The purpose of this narrative study was to understand the stories of senior student affairs officers (SSAOs) in New England in navigating their roles with multiple stakeholder groups during the closing of a college or merger with another institution. At the heart of this research was understanding the ways in which SSAOs made sense of their lived experiences in the context of their work. The main research question used to guide this study was: how do senior student affairs officers in New England describe the ways in which they navigate their roles with multiple stakeholder groups during the closing of a college or merger with another institution. Research was conducted via in-depth and semi-structured interviews with six individuals who served as senior student affairs officers in New England during a college closing or merger over the last four years. The study employed a narrative research design, and this phenomenon was explored through the lens of stakeholder theory as the theoretical framework. The four main findings centered around prioritizing students and staff as key stakeholders, managing emotions as central to the work, engaging key stakeholders as fundamental to the process, and creating value as a primary focus. This study extends the current understanding of stakeholder theory and adds to the limited body of knowledge around college closings/mergers at a critical moment in history, given the projected rate of college closings/mergers over the next decade, combined with the abrupt negative financial impact of the coronavirus on higher education. Implications for practice include securing emotional/mental health support, identifying opportunities for mentorship, developing a comprehensive engagement and communication strategy, letting the students be your guidepost, and embracing the idea of transition as opposed to closure. [The dissertation citations contained here are published with the permission of ProQuest LLC. Further reproduction is prohibited without permission. Copies of dissertations may be obtained by Telephone (800) 1-800-521-0600. Web page: http://bibliotheek.ehb.be:2222/en-US/products/dissertations/individuals.shtml.]
ProQuest LLC. 789 East Eisenhower Parkway, P.O. Box 1346, Ann Arbor, MI 48106. Tel: 800-521-0600; Web site: http://bibliotheek.ehb.be:2222/en-US/products/dissertations/individuals.shtml
Publication Type: Dissertations/Theses - Doctoral Dissertations
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A