The problem addressed in the study is that university counselors in the United States have been overwhelmed by the surge in student mental health care demand. The purpose of this qualitative dissertation was to explore and document the perspectives of university counselors and how they have been affected by the surge in student mental healthcare in the United States and ways to address this problem. The conceptual framework of this study combined Adams 'empowerment theory and Karasek's job demand-control theoretical model. Braun and Clarke's thematic analytic procedure was used to derive results from semistructured interviews with eight licensed university counselors participating in semistructured interviews. Six themes were elucidated based on the participants 'responses. University counselors are crucial to help mitigate student mental health concerns effectively. Counselors experienced challenges due to changes in job responsibilities and (a) difficulties working from home due to less-than-ideal therapy settings and lack of work-life balance, (b) increased student mental health care without necessary support may have impacted service, (c) universal feelings of burnout contributed to diminished capability, (d) university administration lacked any response to counselors needs, and (e) counselors relied on each other for support to reduce stress. Recommendations for university administrators included increased staffing, providing additional self-care resources, and regular check-ins. Future research is needed to examine the impact on students, if any, due to university counselors 'feelings of stress, burnout, and compassion fatigue. [The dissertation citations contained here are published with the permission of ProQuest LLC. Further reproduction is prohibited without permission. Copies of dissertations may be obtained by Telephone (800) 1-800-521-0600. Web page: http://bibliotheek.ehb.be:2222/en-US/products/dissertations/individuals.shtml.]