ERIC Number: ED647074
Record Type: Non-Journal
Publication Date: 2022
Pages: 136
Abstractor: As Provided
ISBN: 979-8-8415-3844-8
ISSN: N/A
EISSN: N/A
Job Embeddedness, Professional-Identity, and Employee Turnover Intentions in Higher Education Foodservice Operations
Amanda Rotondi
ProQuest LLC, D.B.A. Dissertation, Walden University
The total annual separation rate for the accommodations and food services industry for 2021 was 86.3%. Food service leaders care about high turnover intentions as it leads to increased turnover, negatively impacting service, and profitability. Grounded in job embeddedness theory, the purpose of this quantitative correlational study was to examine the relationship between fit, sacrifice, link, professional identity, and turnover intentions. The participants were 122 food service workers from New England colleges and universities who were 20 years and older with operational, supervisory, and managerial roles in college dining services and holding various levels of education. The results of the multiple regression analysis were significant, F(4,117) = 13.98. p < 0.001, R2 = 0.32. In this full model, sacrifice was the only significant predictor, p < 0.001, s = -0.57. A key recommendation for food service leaders is to design food service workers' job duties to enhance job freedom to encourage employees to pursue career goals. The implications for positive social change include the potential to lower the turnover rate by enhancing job embeddedness can provide a positive work environment and financial stability to food service workers contributing to community development. [The dissertation citations contained here are published with the permission of ProQuest LLC. Further reproduction is prohibited without permission. Copies of dissertations may be obtained by Telephone (800) 1-800-521-0600. Web page: http://bibliotheek.ehb.be:2222/en-US/products/dissertations/individuals.shtml.]
Descriptors: Professional Identity, Food Service, Labor Turnover, School Personnel, Colleges, Universities, Work Attitudes, Work Environment, Work Ethic, Collegiality
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Publication Type: Dissertations/Theses - Doctoral Dissertations
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A