In this qualitative phenomenological research study, I examined 10 emergency medical service instructors from multiple regions in Florida. It was designed to understand the use of hybrid learning and the various areas that hybrid learning affects. I examined how hybrid learning, in conjunction with traditional education, can be performed in both a classroom setting, virtual setting, and lab performance. Responses and feelings of these instructors provided years of experience and insight into using hybrid learning, also known as a "flip class." Instructors discussed the advancement of hybrid education with new technology, and instructors discussed artificial intelligence was discussed in detail. I used a field-tested interview process for data collection, and 10 participants were recruited through social media and an email group utilizing a snowball sampling process. The sampling targeted instructors who met state qualifications as emergency medical service instructors. The in-depth interviews were administered by Zoom video conference and were transcribed using Zoom and Rewatch transcription. After completion of the interviews, transcribing and manual coding were analyzed using qualitative software. NVivo was used to organize the patterns and themes presented in the interviews. The study discovered the benefits and shortcomings of hybrid learning. The interviewed instructors expressed their dislike of hybrid learning and the need for it. It was discovered that the benefits of hybrid learning outweigh the traditional classroom setting. Combining synchronous and asynchronous learning benefits the student's learning process. Advanced technology and artificial intelligence are progressing in education and gaining the attention of a newer generation of learners. Educators must consider advancing their way of presenting educational materials in the advancing technological world. A qualitative exploratory case study is highly recommended for exploring the results of student outcomes in becoming certified or licensed when hybrid learning is used. The researcher could interview student participants to gauge their experiences during the program. Further research may include how the class is delivered based on students' primary language, internet accessibility, availability for online instruction, and the institution's hardware capabilities. I recommend a quantitative methodology with a correlation design. This method could collect empirical/numerical data to understand any relationship between hybrid learning and traditional classroom settings. This form of study format could show the evidence needed in relation to first-time pass ratios on national and state exams. I also recommend a qualitative phenomenological study with students on the impact of technological simulation manikins and their interaction with real-life examples. [The dissertation citations contained here are published with the permission of ProQuest LLC. Further reproduction is prohibited without permission. Copies of dissertations may be obtained by Telephone (800) 1-800-521-0600. Web page: http://bibliotheek.ehb.be:2222/en-US/products/dissertations/individuals.shtml.]