ERIC Number: ED644240
Record Type: Non-Journal
Publication Date: 2022
Pages: 140
Abstractor: As Provided
ISBN: 979-8-8193-9430-4
ISSN: N/A
EISSN: N/A
Development of Intercultural Competence in Business Education
Tito A. Rodriguez
ProQuest LLC, Ph.D. Dissertation, State University of New York at Buffalo
Business is the largest undergraduate major in the United States and continues to grow (National Center for Education Statistics, 2020). As a result, the mandate for universities to produce graduates who can operate effectively in globalized societies is clear and critical for future U.S. success (Bok, 2015; de Wit & Urias, 2012; Deardorff & Jones, 2012; Scott, 2006; Tillman, 2012). Implicit in this mandate is the need for intercultural competence. The education abroad paradigm as a one-size-fits-all approach for developing intercultural competency in business students is challenged in this study. Since non-traditional students, students of color, students with disabilities, and LGBTQ+ students are less likely to participate in the education abroad programs to meet intercultural objectives, on-campus solutions are required (Soneson & Cordano, 2009). This study explored how business educators have responded to the globalization mandate at U.S. business schools. The data set was collected through four qualitative sources: case story reflections, individual and group interviews, and a review of curricular artifacts such as syllabi, textbooks, and class exercises. The findings show that (1) affinity for the mandate is present but may not drive action, (2) while instructors concurred with the mandate, several did not know how to achieve the objectives, (3) the instructor's intercultural experience was related to action taken, and (4) identification of effective teaching methods was related to course content. This research is significant in terms of the implications for business instructors seeking to develop a commitment to the globalization mandate and for administrators seeking to support those pursuing this effort. [The dissertation citations contained here are published with the permission of ProQuest LLC. Further reproduction is prohibited without permission. Copies of dissertations may be obtained by Telephone (800) 1-800-521-0600. Web page: http://bibliotheek.ehb.be:2222/en-US/products/dissertations/individuals.shtml.]
Descriptors: Business Administration Education, Business Schools, Cultural Awareness, Undergraduate Students, Intercultural Communication, Global Approach, Teaching Methods, Instructional Effectiveness, Course Content
ProQuest LLC. 789 East Eisenhower Parkway, P.O. Box 1346, Ann Arbor, MI 48106. Tel: 800-521-0600; Web site: http://bibliotheek.ehb.be:2222/en-US/products/dissertations/individuals.shtml
Publication Type: Dissertations/Theses - Doctoral Dissertations
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A