The purpose of this phenomenological study was to examine undecided first- generation students' experience with academic advising at a community college and whether receiving advice from an academic advisor helped guide them towards a major. The researcher conducted one-on-one-interviews with ten students using a protocol based on three research questions: (1) What factors caused difficulties in students' decision- making processes? (2) In what way did your academic advisor contribute to your career or major decision-making process? (3) How can academic advisors better serve first- generation undecided students? Conclusions from this study showed that some students could decide on a major based on the advice they received from their academic advisor when an advisor took the time to guide students on career options. Higher education leaders can use the implications of this study to make sure they provide academic advisors with training to serve undecided first-generation students better. [The dissertation citations contained here are published with the permission of ProQuest LLC. Further reproduction is prohibited without permission. Copies of dissertations may be obtained by Telephone (800) 1-800-521-0600. Web page: http://bibliotheek.ehb.be:2222/en-US/products/dissertations/individuals.shtml.]