The Education Center serves many adult learners that have the goal of receiving their high school equivalency. Adult learners face many barriers when pursuing this goal. The research in adult education focuses on the barriers that learners face and what drives them to succeed. There is limited research on what learners' perception of knowledge is. This study was conducted utilizing five case studies to explore learners' lived experiences and how those experiences affected their perceptions of knowledge. Findings showed that the barriers and motivations that they experienced affected how they perceived what success was and that the organization and its instructors need to take into consideration all individual learners experiences, barriers, and motivations to create individualized learning plans. An action plan was created to guide the organization towards creating an equitable learning environment and to improve success rates for all learners. [The dissertation citations contained here are published with the permission of ProQuest LLC. Further reproduction is prohibited without permission. Copies of dissertations may be obtained by Telephone (800) 1-800-521-0600. Web page: http://bibliotheek.ehb.be:2222/en-US/products/dissertations/individuals.shtml.]