This study used a gap analysis to evaluate the knowledge, motivation, and organizational resources necessary for an alternative education program to reach the organizational goal of having 100% of students meet graduation requirements. While a complete performance evaluation would focus on all stakeholders, the stakeholders of focus were the Grades 9-12 supervising teachers. This study used a qualitative design for data gathering and analysis using interviews and document analysis. Findings indicated 10 influences on the problem of practice: one in conceptual knowledge, three in motivation, and six in organization. These influences were used to select evidence-based recommendations for solutions using the new world Kirkpatrick model. This study informs the initiatives at Vista High School toward building capabilities in supervising teachers to support students in earning a high school diploma. [The dissertation citations contained here are published with the permission of ProQuest LLC. Further reproduction is prohibited without permission. Copies of dissertations may be obtained by Telephone (800) 1-800-521-0600. Web page: http://bibliotheek.ehb.be:2222/en-US/products/dissertations/individuals.shtml.]