The purpose of this study is to identify the needs of undergraduate students who are homeless or displaced, as well as examine the policies, procedures, and systems of Mountain University, a public four-year university, that may support or hinder students' retention and progression. This study will be driven by the following research question: How do students who are homeless or displaced, but earned a scholarship, grant, or both navigate the policies, procedures, and systems of Mountain University during their first two years? Using Resiliency Theory and Hope Theory as the theoretical frameworks, this qualitative multiple case study seeks to identify the issues of these homeless or displaced college students to see whether their needs are being met by the policies, procedures, and systems that are in place at Mountain University. In addition, Complementary Analysis Research Matrix Application (CARMA) will be used as a data analytical guide to examine these policies, procedures, and systems to see if they are working for the students, what changes may need to be made, and if changes are made, to assess those changes for the good of students who are homeless or displaced. [The dissertation citations contained here are published with the permission of ProQuest LLC. Further reproduction is prohibited without permission. Copies of dissertations may be obtained by Telephone (800) 1-800-521-0600. Web page: http://bibliotheek.ehb.be:2222/en-US/products/dissertations/individuals.shtml.]