Collaboration across a college campus is instrumental in assisting students to be their best selves and to have an amazing college experience. Having worked in higher education for over 22 years, I have personally witnessed how upset students become when having to navigate through their enrollment processes. Taking a look at this topic through Nel Noddings (2013) lens of care and concern, I attempt to discern student satisfaction in relation to college enrollment and if incorporating a one-stop shop model would impact enrollment decisions. For this dissertation, an exploratory, sequential, mixed methods research methodology was utilized to help explain the needs of this undergraduate student centric service model or one-stop shop for higher education student services. Survey data was utilized for quantitative collection to illuminate the thoughts and opinions of students, faculty, and staff, while interviews and a reflective journal were used to inform the qualitative data of the research. For this research, 44 students with a 6.7% response rate and 27 faculty and staff with a 9.3% response rate participated in surveys. Interviews were conducted with 3 students and 3 faculty and staff. Findings were concluded to reflect that students, faculty, and staff would welcome a one-stop shop at Iron College and it would be of great benefit for students when visiting student services. Recommendations followed to incorporate more research with students, faculty, and staff for a more robust data collection, utilizing focus groups and assistance from faculty in their classes. The institution should use data driven analysis measures to review student experiences within the one-stop shop and to inform future decisions. A review of how the financial aspects of college could be updated for a better delivery and comprehension is recommended, as well as the technology options. Staff cross training, usage of a campus wide calendar system, and creating an initial small one-stop shop as a test round out the recommendations for the institution. It is important to understand the perceptions and expectations of the student experience and how they conceptualize a one-stop shop model to answer the research question; What steps can colleges take to provide a more streamlined, comprehensive student experience with student services and the sub questions: 1. What challenges do college students face in accessing student services and 2. What do students need from a one-stop shop? The findings of the data collection corroborate the hypothesis that students would welcome a one-stop shop model at Iron College and gives insight to highlight the research questions. The final chapter provides answers to the research questions and allowed me to offer recommendations for Iron College regarding a one-stop shop model. Administration would be able to review the data collection for future analysis and consideration to institute a one-stop shop model for students. Based on the research, I offer several recommendations for a potential one-stop shop model at Iron College. [The dissertation citations contained here are published with the permission of ProQuest LLC. Further reproduction is prohibited without permission. Copies of dissertations may be obtained by Telephone (800) 1-800-521-0600. Web page: http://bibliotheek.ehb.be:2222/en-US/products/dissertations/individuals.shtml.]