Starting university studies, students must experience the transition from the familiar to the unfamiliar, encountering cognitive and social challenges. Universities need to be aware of this transition and provide an appropriate support mechanism that should be adapted to both first year students and senior year students. The aim of the study is: 1) the most important external changes and possible problems that students have to face when entering a university and continuing their studies; 2) identify the most important support mechanisms that students of the Latvia University of Life Sciences and Technologies (LBTU) would need before and during their studies. Based on Chen's proposed classification of external changes, students of LBTU Faculty of Information Technologies were surveyed. Respondents expressed their opinion about external changes during the transition to university studies. The research found that LBTU has support mechanisms for attracting students to the university, but there is a lack of effective support mechanisms for students in the study process. [For the full proceedings, see ED636095.]