The COVID-19 global pandemic brought about a new form of traumatic stress with catastrophic impacts felt in every industry, including higher education. During this prolonged state of trauma, professionals in the division of Student Affairs have continued to be called upon to support students in the campus community. Student affairs professionals have been tasked with supporting students during or after a traumatic experience without receiving the appropriate resources, support, or training to adequately do so. Additionally, as employment in the field has been historically dominated by women, research has shown these professionals are more likely to be negatively impacted by burnout and secondary traumatic stress as a result of their work. This study employed a convergent mixed methods approach to explore the instances of burnout and secondary traumatic stress experienced by female student affairs professionals in the COVID-19 era. By using the semi-structured interviews and the Professional Quality of Life Inventory (ProQOL), this study illustrated the levels of burnout and secondary traumatic stress experienced by female student affairs professionals in the COVID-19 era. The findings of this study established ways in which both individuals and employers can better understand how burnout and secondary traumatic stress manifest and to develop pathways for appropriate support for those affected. [The dissertation citations contained here are published with the permission of ProQuest LLC. Further reproduction is prohibited without permission. Copies of dissertations may be obtained by Telephone (800) 1-800-521-0600. Web page: http://bibliotheek.ehb.be:2222/en-US/products/dissertations/individuals.shtml.]