This study examined the lived experiences of teachers and administrators as reflected in their responses regarding instructional materials, instructional delivery, social and emotional well-being of students, and access to critical school services during the COVID-19 pandemic. Participants shared their experiences about how the instructional materials and delivery modes were selected as well as the guidance and support given by school administrators. Major challenges and concerns along with promising practices related to student engagement, social and emotional well-being of students, and access to critical school services were identified. [The dissertation citations contained here are published with the permission of ProQuest LLC. Further reproduction is prohibited without permission. Copies of dissertations may be obtained by Telephone (800) 1-800-521-0600. Web page: http://bibliotheek.ehb.be:2222/en-US/products/dissertations/individuals.shtml.]