This qualitative research study examined the servant leadership model in a university setting. The study focused on specific enumerated behaviors of 10 leaders who practice servant leadership within a specific university. The results of this study were used as foundational information in developing a guide entitled: "Developing and Implementing a Servant Leadership Training Program." The study took an expansive look at servant leader behaviors as well as external factors affecting the university and its leadership. This qualitative study specifically examined how servant leaders (of staff) lead. The study identified and explored leader-specific behaviors that contribute to creating a compassion-based, servant leadership culture, as well as those servant leader-oriented behaviors which may pose a challenge to exhibit in a leadership capacity. Through the words and direct experiences of 10 university leaders, the research seeks to clarify how servant leaders act and interact with those they lead. Both the advantages and the disadvantages of the servant leadership model, and its application in higher education were explored. The product of the capstone research study is a Servant Leadership Training Guide -- a toolkit for leaders in higher education to create healthy, positive, and productive work cultures where staff are not only retained, but where they can grow, develop, and thrive, carrying forward the practice of servant leadership. [The dissertation citations contained here are published with the permission of ProQuest LLC. Further reproduction is prohibited without permission. Copies of dissertations may be obtained by Telephone (800) 1-800-521-0600. Web page: http://bibliotheek.ehb.be:2222/en-US/products/dissertations/individuals.shtml.]