Part of Austin Independent School District (AISD)'s ongoing commitment to employees' well-being and retention includes understanding employees' feelings toward their work environment. AISD's customer experience department, CARES (customer focused, action oriented, responsive, empathetic, and service driven), worked with AISD's Department of Research and Evaluation (DRE) to create items to be added to staff surveys to accomplish this. Analysis of responses to these items and comparisons between feelings and perceptions of campus-based staff and Central Office staff are described in this executive summary of a full report. [For the full report, see ED629898.]