The focus of the research study was on how satisfied customers were with the cashier's office's services at the school. The study will be important for student and parent support services since it will show how to improve services and what should be retained while also allowing students and parents to be content with the services they receive. To gather feedback from all of the customers on their services, a survey was also conducted as part of the research project. The questionnaires were used becaus e the data had already been provided. To allow respondents to openly express their opinions about the services they received, the researchers produced questionnaires. The study's respondents, or participants, are the parents and students who will transact business with the cashier's office at Northwestern Agusan Colleges. According to the findings, the respondents were quite pleased with the service. The study will help the school improve the services provided by the cashier.