For more than 25 years, thousands of colleges and universities have used the Ruffalo Noel Levitz (RNL) Satisfaction-Priorities Surveys to assess their students, strengthen the student experience, increase student success and completion, and prioritize campus planning initiatives. The surveys are valued so highly because they reveal where institutions are succeeding and where they should focus their attention and resources. By asking students to rate their satisfaction and priorities, campuses can quickly uncover strengths and challenges. The RNL surveys take a comprehensive look at the student experience, asking students for their feedback on issues inside and outside the classroom, and then provide peer institution benchmarks for specific student groups. The current aggregate national data sets provided as benchmarking comparisons to individual institutions reflect three academic years of data: 2018-2019, 2019-2020, and 2020-2021 from more than 397,000 students at 652 institutions. This year's report examines the shifts in student perceptions between the pre-pandemic academic year of 2018-2019 and the most recent academic year of 2020-2021. The 2019-2020 academic year is not included in the analysis since participation rates dropped dramatically once the pandemic hit in March 2020. While the participating institutions in each academic year may be different, this comparison provides a valuable perspective on the student experience from before the pandemic to the current experiences of students in the world we live in now. The results are reflected for five separate populations: students at four-year privates, at four-year publics, at community colleges as well as adult students in either graduate or undergraduate programs, and online learners. [For "2020 National Student Satisfaction and Priorities Report," see ED611661.]