ERIC Number: ED616618
Record Type: Non-Journal
Publication Date: 2016-Sep
Pages: 29
Abstractor: As Provided
ISBN: N/A
ISSN: EISSN-
EISSN: N/A
Desired Outcomes through Deliberate Design: How the Communication Perspective Enhances Organizational Development
Chetro-Szivos, John; Baldelli, Sarah; Santon, Colleen
Online Submission, Journal of Intercultural Managment v8 n3 p25-53 Sep 2016
The study includes an analysis and results of a Deliberately Developmental Organization (DDO) effort in an academic department. In this study Kegan and Lahey's conception of a DDO is coupled with the Circular Questioning technique to deepen the intensity of the employees' participation. The ultimate goal of a DDO is to enhance the employees' personal development and thus improve the organization. The authors point to the communication perspective as a way to understand the centrality of dialogue in the Unauthenticated DDO process. It was found that Circular Questioning as a means of intervention allowed the members to generate new thoughts and actions thus building an understanding of their interdependence. It was clear their communication acted as a constitutive force, shaping the lives of the interactants and their future understanding and work in the organization.
Descriptors: Departments, Questioning Techniques, Faculty Development, Organizational Effectiveness, Organizational Communication, Intervention, Dialogs (Language), Futures (of Society), Work Attitudes, Social Values, Transformative Learning, Systems Approach, Trust (Psychology), Interpersonal Relationship, Private Colleges, Liberal Arts, Teacher Attitudes, Organizational Change, Peer Relationship
Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A