ERIC Number: ED616117
Record Type: Non-Journal
Publication Date: 2020-Jun-18
Pages: 46
Abstractor: ERIC
ISBN: N/A
ISSN: ISSN-
EISSN: N/A
Federal Student Aid's Total and Permanent Disability Discharge Process. ED-OIG/A02Q0006
Office of Inspector General, US Department of Education
The objective of this audit was to determine whether Federal Student Aid (FSA) ensured that: (1) its total and permanent disability (TPD) discharge process operated in accordance with Federal program requirements; and (2) accurate information on student loan discharges was entered into FSA's system of records. The audit covered TPD accounts that had processing activity from July 1, 2013, through March 3, 2017. The audit includes follow-up discussions with FSA and received additional documentation from FSA through December 2019. The audit found, based on the review of samples of approved and rejected TPD discharge applications, that FSA appropriately approved and rejected the applications. It was determined that FSA applied appropriate criteria to approve and reject individual TPD discharge applications in accordance with Federal program requirements. It was also found that Nelnet generally serviced those TPD accounts throughout the TPD discharge process in accordance with Federal program requirements. In addition, based on the review of FSA's processes and samples of TPD discharge applications, it was determined that FSA ensured that accurate information on student loan discharges was entered into the TPD databases.
Descriptors: Federal Aid, Student Financial Aid, Federal Programs, Audits (Verification), Students with Disabilities, Loan Repayment, Financial Aid Applicants, Documentation, Databases, Recordkeeping, Eligibility
Office of Inspector General, US Department of Education. Available from: ED Pubs. P.O. Box 1398, Jessup, MD 20794-1398. Tel: 877-433-7827; e-mail: edpubs@edpubs.ed.gov; Web site: https://www2.ed.gov/about/offices/list/oig/managementchallenges.html
Publication Type: Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: Office of Inspector General (ED)
Grant or Contract Numbers: N/A