Due to the scarcity of studies analysing Spanish-speaking students' acquisition of pragmatic competence in English, this paper focuses on the preliminary stage of a longitudinal study on the impact that Synchronous Computer-Mediated Communication (SCMC) has on the use of apologies and the acquisition of intercultural communicative competence. In other words, this paper presents the type of explicit instruction that students from Spain need in order to improve their ability to express apologies, and how interaction with English-speaking students through Skype will help them to acquire the strategies that L1 speakers use in everyday conversations. Spanish-speaking students will complete a pre- and post-test questionnaire to measure their level of pragmatic knowledge before and after the interaction with English-speaking students. Additionally, a control group will carry out the task via face-to-face interaction. It is envisaged that after the telecollaborative exchanges, Spanish students in the experimental group will experience greater improvement in the performance of apologies than those in the control group and, subsequently, in their pragmatic competence. [For the complete volume, "CALL for Widening Participation: Short Papers from EUROCALL 2020 (28th, Online, August 20-21, 2020)," see ED610330.]