Now in its ninth year, the "2017 Student Financial Services Benchmarking Report" has become a key component in our efforts to help institutions compare their key financial indicators against national averages and self-selected institutional peer groups. This year's report provides the survey results of 397 institutions' student account and loan receivables, payment channels, credit balance refunds, third-party payments, staffing, and student financial services expenditures from FY12 to FY16. [For "2016 Student Financial Services Benchmarking Report," see ED608474.]