ERIC Number: ED598529
Record Type: Non-Journal
Publication Date: 2019
Pages: 166
Abstractor: As Provided
ISBN: 978-1-3921-1938-9
ISSN: EISSN-
EISSN: N/A
Exploring the Experiences Technology Managers Need to Transfer Tacit Knowledge within Technology Organization
Mustapha, Rafiu Aderemi
ProQuest LLC, D.M. Dissertation, Colorado Technical University
Despite the well-established benefits of technological advances, a lack of adequate tacit knowledge sharing is one of the major setbacks affecting the development of human capital in technology industries. The purpose of this phenomenological qualitative study was to explore the experiences technology managers will need to support the transfer of tacit knowledge within the work environment. A sampling of 10 technology leaders who have experience with the characteristics of tacit knowledge and sharing strategies were interviewed. The research question was: What are the experiences technology managers need to transfer tacit knowledge within IT environment? The results of the data collected through the semi-structured interviews were coded and analyzed using the modified Stevick-Colaizzi-Ken method. The following five major themes emerged: (a) enhancing human capital competencies, (b) substantiating the tenet of tacit knowledge obligation, (c) inspiring tacit knowledge distribution, (d) creating collegial workplace through openness, and (e) transforming inefficiencies through management actions. The study found that while different approaches existed in technology organization to support tacit knowledge transfer, the methods are lacking the understandings required to create sustainable growth in human capital through tacit knowledge circulation in the workplace. Technology managers may be able to improve tacit knowledge distribution through transparency by educating employees about the benefits of the knowledge transfer to the overall sustainability of the organization intellectual capital and by instilling the spirit of shared learning among employees to nourish free flow of information within the work environment. Tacit knowledge sharing, when comprehended in a technology organization, may promote collegiality and improve the intellectual capital of the organization. [The dissertation citations contained here are published with the permission of ProQuest LLC. Further reproduction is prohibited without permission. Copies of dissertations may be obtained by Telephone (800) 1-800-521-0600. Web page: http://bibliotheek.ehb.be:2222/en-US/products/dissertations/individuals.shtml.]
Descriptors: Information Technology, Technology Education, Human Capital, Informal Education, Work Environment, Knowledge Management, Collegiality, Workplace Learning, Employees
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Publication Type: Dissertations/Theses - Doctoral Dissertations
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A