Inspired by innovative change already taking place in British Columbia communities and developed through many months of consultation with educators, students, parents and other British Columbians, BC's Education Plan responds to the realities and demands of a world that has already changed dramatically and continues to evolve. The engagement and consultation begun through the development of BC's Education Plan has led to a shift in how ministry business is conducted. The Ministry is continuing to actively solicit input, feedback, and comments from the public, students, parents, teachers, and education partner organizations through online, social media, and face-to-face engagement efforts. With BC's Education Plan as the vision for educational transformation, this Service Plan outlines the work the Ministry will continue to undertake to modernize education in B.C. and achieve its vision. This year's Service Plan includes: (1) Message from the Minister and Accountability Statement; (2) Purpose of the Ministry; (3) Strategic Context; (4) Goals, Objectives, Strategies and Performance Measures; and (5) Resource Summary (Resource Summary Table; Resource Summary Table Public Schools; and Major Capital Projects). Ministry contact information is also included.