ERIC Number: ED595849
Record Type: Non-Journal
Publication Date: 2018
Pages: 108
Abstractor: As Provided
ISBN: 978-0-4387-5457-7
ISSN: EISSN-
EISSN: N/A
Perceptions of E-Learning by Management Trainees in a Small, Fast Food Restaurant
Longo, Anthony
ProQuest LLC, Ed.D. Dissertation, University of Arkansas
Small businesses account for a majority of U.S. jobs and play a vital role in the economy. However, the survival rate for small businesses is disconcerting. Only half of the small businesses will survive five years or more and one-third ten or more years. Fast food restaurants are part of the food and drinking industry. It is the second largest industry in the United States and the most vulnerable to business failure. Research has shown the capabilities of small business managers can play a significant role in the success or failure of a small business, but little research has been done on the use of E-learning in acquiring those capabilities. The purpose of this qualitative study was to investigate the perceptions of E-learning of management trainees. The research sample consisted of ten management trainees at a fast food franchise in Memphis, Tennessee. The findings suggest that prior experience had little to no influence on E-learning perception, hands-on or on-the-job training is the preferred method of learning, learner preparation and support were inconsistent, and some trainees had no idea and others only guessed why E-learning was being used. The overall assessment of the E-learning training was that participants found value in it, but many learner engagement improvements are needed. Based on the study findings, there needs to be a proactive effort by organizations and training staff to address the engagement and E-learning adoption issues when management trainee preferred learning style is hands-on learning. [The dissertation citations contained here are published with the permission of ProQuest LLC. Further reproduction is prohibited without permission. Copies of dissertations may be obtained by Telephone (800) 1-800-521-0600. Web page: http://bibliotheek.ehb.be:2222/en-US/products/dissertations/individuals.shtml.]
Descriptors: Employees, Food Service, Electronic Learning, On the Job Training, Management Development, Prior Learning, Teaching Methods, Cognitive Style, Educational Attitudes
ProQuest LLC. 789 East Eisenhower Parkway, P.O. Box 1346, Ann Arbor, MI 48106. Tel: 800-521-0600; Web site: http://bibliotheek.ehb.be:2222/en-US/products/dissertations/individuals.shtml
Publication Type: Dissertations/Theses - Doctoral Dissertations
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Tennessee (Memphis)
Grant or Contract Numbers: N/A