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ERIC Number: ED594966
Record Type: Non-Journal
Publication Date: 2016
Pages: 14
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-2155-7535
EISSN: N/A
Mining Text Data: Making Sense of What Students Tell Us. Professional File. Article 139, Fall 2016
Zilvinskis, John; Michalski, Greg V.
Association for Institutional Research
Text mining presents an efficient means to access the comprehensive amount of data found in written records by converting words into numbers and using algorithms to detect relevant patterns. This article presents the fundamentals of text mining, including an overview of key concepts, prevalent methodologies in this work, and popular software packages. The utility of text mining is demonstrated through description of two promising practices and presentation of two detailed examples. The two promising practices are (1) using text analytics to understand and minimize course withdrawals, and (2) assessing student understanding and depth of learning in science, technology, engineering and mathematics (STEM) (physics). The two detailed examples are (1) refining survey items on the National Survey of Student Engagement (NSSE), and (2) using text to create a learning analytics system at a community college (City University of New York [CUNY]: the Stella and Charles Guttman Community College, or CUNY Guttman). Results of this study include identification of additional item choices for the survey and discovery of a relationship between e-portfolio content and academic performance. Additional examples of text mining in higher education and ethical considerations pertaining to this technology are also discussed. [For the other article in the Fall 2016 issue, see ED594963.]
Association for Institutional Research. 1435 East Piedmont Drive Suite 211, Tallahassee, FL 32308. Tel: 850-385-4155; Fax: 850-383-5180; e-mail: air@airweb.org; Web site: http://www.airweb.org
Publication Type: Reports - Research
Education Level: Higher Education; Postsecondary Education; Two Year Colleges
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: Association for Institutional Research (AIR)
Identifiers - Location: New York
Identifiers - Assessments and Surveys: National Survey of Student Engagement
Grant or Contract Numbers: N/A