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ERIC Number: ED594786
Record Type: Non-Journal
Publication Date: 2017-Dec
Pages: 24
Abstractor: ERIC
ISBN: N/A
ISSN: N/A
EISSN: N/A
Student Borrowers: Prey for Predatory Loan Servicers. Student Debt
Jackson, Victoria
Policy Matters Ohio
Higher education prepares students to get good jobs and benefits communities by helping graduates make positive contributions to civic life and the economy. A college degree is increasingly becoming a requirement to earn a middle-class income. Unfortunately, attaining higher education often means assuming the burden of student debt, which diminishes the degree's benefits not only to the student, but also to the economy. Moreover, borrowers often face unscrupulous and sometimes illegal loan servicing and debt collection practices. The predatory repayment climate takes advantage of students desperate to repay their student debt. This report highlights several aspects of student debt and repayment in Ohio: (1) Ohioans have higher rates of indebtedness and default than residents of other states; (2) People of color, women, low-income people and seniors struggle most with debt; (3) Loan servicers, the entities that manage loans, engage in predatory practices that harm borrowers; (4) The Consumer Financial Protection Bureau fielded almost 1,500 student loan-related complaints from Ohio; (5) Over half those complaints were for "dealing with your loan servicer or lender"; and (6) Collectors on contract with the Ohio Attorney General charge exorbitant fees and use problematic collections practices when pursuing public higher education debt. To protect Ohio students and ensure they can make ends meet once done with school, lawmakers should implement strong licensing and regulation on bank and nonbank loan servicers operating in Ohio. Ohio should require all servicers to apply for licenses in the state; create an ombudsman's office to track and analyze servicer operation and to address and resolve borrower complaints; and change laws that allow the attorney general's office to charge unlimited fees for their contracted debt collectors. More proactive monitoring and enforcement will better protect borrowers' rights. [This work was made possible in part by The Ohio Student Association and The Raymond John Wean Foundation.]
Policy Matters Ohio. 3631 Perkins Avenue Suite 4C East, Cleveland, OH 44114. Tel: 216-361-9801; Fax: 216-361-9817; Web site: http://policymattersohio.org
Publication Type: Reports - Evaluative
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: Center on Budget and Policy Priorities; Saint Luke's Foundation
Authoring Institution: Policy Matters Ohio
Identifiers - Location: Ohio
Grant or Contract Numbers: N/A