ERIC Number: ED583889
Record Type: Non-Journal
Publication Date: 2018
Pages: 165
Abstractor: As Provided
ISBN: 978-0-3556-2735-0
ISSN: EISSN-
EISSN: N/A
The Decision-Making Process Inherent with Hiring Career Counselors Who Advise International Students
Young, Sheri
ProQuest LLC, Ed.D. Dissertation, Northeastern University
The purpose of this transcendental phenomenological study was to explore how career services administrators at U.S. institutions of higher education perceive and describe their experience of hiring career counselors who advise international students. The perceptions and experiences of eight career services administrators from a mix of private, non-profit and research-based universities were explored. The findings produced three core themes. The first theme, Multicultural Competence of Candidates, revealed the importance and interconnectivity of culturally-based competencies in the international career counselor position. The second theme, Interview Formats and Questions, provided insight into the types of questions and sample questions preferred by practitioners as well as the use of consecutive interviews and involving others in the process. The third theme, Complexity of the Hiring Process, explored the impact of the administrator's own multicultural competency level as well as environmental and emotional factors involved and practitioner-recommended best practices. The findings of this study suggest that career services administrators could benefit from (a) developing a strong understanding of the multicultural competencies related to this position and how their own level of competency affects the hiring decision (b) utilizing an interview plan that includes job descriptions based on job analysis and interview questions based on positions tasks using behavioral and scenario-based approaches, and (c) using an interviewing rubric which integrates multicultural competencies such as the version developed from the results of this study in tandem with the multicultural competency-based theoretical framework which guided this research. [The dissertation citations contained here are published with the permission of ProQuest LLC. Further reproduction is prohibited without permission. Copies of dissertations may be obtained by Telephone (800) 1-800-521-0600. Web page: http://bibliotheek.ehb.be:2222/en-US/products/dissertations/individuals.shtml.]
Descriptors: Personnel Selection, Interviews, Cultural Awareness, Foreign Students, College Students, Best Practices, Phenomenology, Administrator Attitudes, Emotional Response, Organizational Climate, Decision Making, Vignettes, Employment Interviews, Job Applicants, Counselor Characteristics, Academic Advising
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Publication Type: Dissertations/Theses - Doctoral Dissertations
Education Level: Higher Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A