Adult education has been available so that immigrants can assimilate into American culture by acquiring the English language skills and vocational skills that they can use for employment. However adult education programmers encounter problems regarding student retention. Evening adult programs have had several problems. The Latino adult students register for an English as a second language, an adult basic education, or a Test Assessing Secondary Completion program, but they do not complete or reach the goal. Other students register, but they never attend. Moreover, they attend the first day of school, but do not come back or do not complete the goal of finishing the program. These issues are not new to the agencies that provided services to adult learners and that need to maintain the benchmark that the Department of Education requires to maintain funding for these programs. The interview took place at the high school, adult education programs in Suffolk County and Nassau County; the participants in this study were Latino adult learners of Ages 21 and older. The researcher used a focus group interview and telephone interviews to collect the data. A program administrator from a highly proficient program in Nassau County was used as a model and mentor for best practice procedure and protocol. [The dissertation citations contained here are published with the permission of ProQuest LLC. Further reproduction is prohibited without permission. Copies of dissertations may be obtained by Telephone (800) 1-800-521-0600. Web page: http://bibliotheek.ehb.be:2222/en-US/products/dissertations/individuals.shtml.]