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ERIC Number: ED580823
Record Type: Non-Journal
Publication Date: 2017
Pages: 22
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-2222-1735
EISSN: N/A
Satisfaction with the Overseas Education in China: A Survey on 44 Institutions of Higher Learning in Jiangsu Province
Li, Xin-Chao; Zhu, Su-Jing; Thige, Joseph M.; Shi, Yun-Yu
Online Submission, Journal of Education and practice v8 n34 p163-184 2017
In order to fully grasp the service level, management quality and effectiveness of the overseas education in China, a satisfaction survey was carried out on 44 institutions of higher learning in Jiangsu province from 5 dimensions of school learning, school life, school administration, surrounding environment, and urban civility and environment. Findings include: (1) Students' nationality: students from Asia and Africa are the most while students from Oceania are the least; (2) Student category: more than 1/3 of overseas students are Chinese language students, but overseas students in Jiangsu province have a higher level of matriculate quality and educational pursuit, for those pursuing a higher education degree at the bachelor's, the master's and the doctoral level have reached an accumulative 60% of all; (3) The overall student satisfaction is above average, with a significant difference between different colleges and universities within Jiangsu province. Satisfaction with surrounding environment gets the highest score, but dissatisfaction of a certain degree occurs with library, website construction, hostel accommodation, other school facilities and services, and urban civility and environment. As is revealed by the investigation, 70.45% of students respond that their college or university does not have a canteen exclusive for overseas students; (4) There is a significant difference in overall satisfaction and satisfaction with each of the 5 assessment dimensions between different categories of students; and (5) A multiple linear regression model shows that the overall accountability is 98.8% on the 11 assessment parameters in the dimensions of school learning and school life (curriculum, teacher, school system, teaching facilities, library, website construction, hostel accommodation, canteen catering, entertainment & sports activities, student affairs and services, and other school facilities and services). Suggestions are as follows: (1) "Foreign language prompts and guidance" are the topmost demand of overseas students in China; (2) The basic living conditions for overseas students should be improved; (3) The international service level of educational administrative employees should be raised; (4) The construction of school library and a portal website should be made to better meet the practical needs of overseas students; and (5) The disparity in the overseas education between different colleges and universities in Jiangsu province should be narrowed and a standardized management highlighted.
Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: China
Grant or Contract Numbers: N/A