ERIC Number: ED577353
Record Type: Non-Journal
Publication Date: 2017
Pages: 253
Abstractor: As Provided
ISBN: 978-0-3550-7163-4
ISSN: EISSN-
EISSN: N/A
Causes of Satisfaction and Disatisfaction for Diversity Resident Librarians--A Mixed Methods Study Using Herzberg's Motivation-Hygiene Theory
Alston, Jason Kelly
ProQuest LLC, Ph.D. Dissertation, University of South Carolina
Diversity residency librarian programs are post-MLIS programs aimed at providing recently graduated professionals with real work experience, with the expressed goal of recruiting and retaining a more-diverse workforce in professional librarianship. This mixed-method study is one of the first empirical studies examining diversity residencies, which--at the time of this writing--have existed for over 30 years. The study identifies concerns raised in the mostly anecdotal literature about diversity residencies, and 102 individuals identified as current or former diversity resident librarians participated in the quantitative portion of the study. In the quantitative portion of this study, there were four factors derived from the literature that correlated positively and significantly with the residents' overall views of their residency experiences. Those four factors were: 1. Quality of effort as perceived by the resident that administration and/or residency coordinators dedicated to garnering support for the residency from library faculty and staff. 2. Perceived quality of assessment practices of the residency program. 3. Level of professionalism of job duties expected of the diversity resident. 4. Perceived effectiveness of the residency in preparing the diversity resident for his or her next professional appointment. In the qualitative portion of this study, 11 current or former diversity residents were interviewed and six emergent themes arose wherein diversity residents encountered satisfaction or dissatisfaction when certain elements were present in the residency experience. The six emergent themes were: 1. Knowledge of who the residents are, what the residency is, and why it was established combats institutional hostilities and confusion, reducing resident dissatisfaction. 2. Diversity residents can avoid dissatisfaction with appropriate guidance and support from coordinators, supervisors and administrators. 3. Opportunities to perform meaningful, challenging, and innovative work can generate satisfaction in diversity residents. 4. Job dissatisfaction occurs with lack of assessment, unpreparedness, and failure to communicate residency intent to residents. 5. Satisfaction emerges when a resident achieves growth and "advancement" during the term that appears to improve future job outlook. 6. Effective Mentorship Practices Can Remove Job Dissatisfaction During the Residency Appointment. [The dissertation citations contained here are published with the permission of ProQuest LLC. Further reproduction is prohibited without permission. Copies of dissertations may be obtained by Telephone (800) 1-800-521-0600. Web page: http://bibliotheek.ehb.be:2222/en-US/products/dissertations/individuals.shtml.]
Descriptors: Library Education, Cultural Differences, Graduate Students, Mixed Methods Research, Student Attitudes, Student Satisfaction, Work Experience Programs, Influences, Interviews, Student Experience
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Publication Type: Dissertations/Theses - Doctoral Dissertations
Education Level: Higher Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A