The Student Evaluation of Instruction (SEOI) was administered to part-time faculty and to some full- time faculty upon request. Because of the small number of the full-time faculty surveyed, their ratings were not included in the means in this report. However individual reports for the full-time faculty members were sent to the faculty through their deans. Approximately 50,748 surveys were sent out in 2,438 envelopes; 23,307 surveys were returned to OIR. The return rate was 45.9% for the paper surveys. Instructors' reports were provided to academic and workforce deans on May 14, 2004, on CD ROM. The optical-scan survey instrument was created using ScanTools for Windows, by National Computer Systems. The scanned data were analyzed by OIR using SPSS 12.0, and individual instructor reports were prepared. Also provided to students with the questionnaires were student comment sheets, which were later, returned in their original hand-written form to the instructors via their respective deans' offices. Library data were analyzed by subject and location and provided to library chairs for their use.