Retention of minority students continues to be a problem for many institutions of higher education. Despite increasing enrollments of minority students in higher education, there are still disparities between completion rates of non-minorities and completion rates of minorities. The disparities are perhaps more evident in low retention rates of Black male students. The purpose of this qualitative study was to explore student services staff perceptions of retention of Black men in two two-year public institutions. Research on retention has focused primarily on students' characteristics, perceptions, and abilities and faculty's behavior and perceptions. Little research has been conducted to evaluate student services staff perception. Semi-structured telephone interviews were used to collect data. Twenty-three participants, 17 from College A and 6 from College B, were interviewed. Data were analyzed to address the five research questions that guided this study. [The dissertation citations contained here are published with the permission of ProQuest LLC. Further reproduction is prohibited without permission. Copies of dissertations may be obtained by Telephone (800) 1-800-521-0600. Web page: http://bibliotheek.ehb.be:2222/en-US/products/dissertations/individuals.shtml.]