This handbook sets out a clear organisational rationale of coaching and mentoring and provides structured activities for self-reflection or groups. It will be particularly suitable for Higher Education institutions which are considering the development of mentoring as part of their effective professional relationships and working practices. This handbook extends everyone's thinking by examining how the practices of coaching and mentoring have explicit links with models of learning. A case study of the learning-centred model that has been successfully piloted at the Institute of Education illustrates these links in practice. The accompanying CD contains printable masters of the activities. Following "Acknowledgements", this book contains: (1) Introduction; (2) Coaching and Mentoring: Definitions and Models; (3) Benefits of Coaching and Mentoring; (4) The Roles of the Coach and Coachee, Mentor and Mentee; (5) What Helps and Hinders the Process of Coaching and Mentoring?; and (6) A Case Study of Coaching and Mentoring: A Programme of Staff Development and Support Networks at the Institute of Education, University of London. This book also includes: References; Appendix 1: Support for Academic Writing and Peer Support; Appendix 2: A Learning-Centred Conversation; Appendix 3: Examples of Coaching/Mentoring Questions; Appendix 4: Evaluation of the Scheme: Questions for the Coach/Mentor; and Appendix 5: Evaluation of the Scheme: Questions for the Mentee/Coachee.