This document focuses on investigations of three main issues of "User Choice," which has been applied to New Apprenticeships since 1998. The issues are as follows: (1) why some firms do not access User Choice when arranging training for their trainees and apprentices; (2) whether the size of the firm has a significant impact on User Choice experience; and (3) whether the geographical location of the firm has a significant impact. (Data were collected from responses to a 2001 survey and from case studies of twenty enterprises of varying sizes and geographical locations. The results indicate that firms do not access User Choice for training for the following reasons: (1) they lack awareness of it; (2) they have few or no effective training choices open to them; (3) they have previously had poor experiences with it; and (4) they do not seek or want choices in training. The varying sizes of firms led to differences in the following areas: (1) the training information available; (2) the reasons for employing apprentices or trainees; (3) the ability to negotiate variations in training appropriate to specific needs; and (4) the significance of financial support from public sources for training decisions. The varying geographical locations of firms led to differences in the following areas: (1) reasons why firms choose to train; (2) differential access to information about training; and (3) variation in the availability of training choices.) Suggestions on how to make User Choice more appealing and accessible to enterprises are made. Includes 5 references. (MO)