This report provides a broad overview of significant issues and trends affecting human services in New York City. Written for decision makers, policymakers, service providers, and financial supporters, the first volume includes (1) "Introduction" (the social temperature of New York City); (2) "Who are New Yorkers?" (population size, racial/ethnic diversity, immigrants and foreign born, and children, families, and the elderly); (3) "Income and Poverty" (income growth and distribution, poverty, and the safety net); (4) "The Economy" (employment and occupational structure); (5) "Education" (the New York City public school system and academic performance); (6) "Health and Mental Health Care" (health status, health care access, and mental health care); (7) "Housing" (the housing environment in New York City, housing affordability, housing conditions, and homelessness); (8) "Crime and Safety" (street crime, domestic violence and child abuse); (9) "Philanthropy" (the changing philanthropic environment); and (10) "A Framework for Action" (cross-cutting themes, priority areas for funding, and a strategic approach to decision making). In each section, the report includes a look ahead and social service implications. The second volume presents five appendices that provide statistical information on who New Yorkers are, the economy, education, health and mental health, and housing. (SM)