This document is the library intern orientation packet for Pfau Library at California State University, San Bernardino. The packet contains the following: (1) a checklist for training; (2) a list of duties for reference services; (3) a list of "things to know" that includes library and employee rules; (4) frequently asked reference questions; (5) an introduction to library instruction; (6) security check guidelines; (7) an introduction to interlibrary loan; (8) an outline of possible special assignments; and (9) a special assignment proposal form. (MES)