Youth services programs funded by the federal Workforce Investment Act of 1998 provide educational services, mentoring, work experience, job training, and support services to help youth meet educational or employment goals. This first-year evaluation of West Virginia's RESA I Workforce Investment Youth Services Program interviewed 7 staff members and surveyed 83 in-school and out-of-school youths and 11 employers. RESA I covers 11 predominantly rural counties in southern West Virginia. Findings indicate that in- and out-of-school youth and employers were satisfied with the program. Youth respondents reported that RESA I staff were knowledgeable, helpful, and respectful, and employers indicated that they would recommend the program to other employers and planned to participate next year. On the other hand, youth would have preferred more tutoring in specific content areas, assistance with job searches, preparation for postsecondary life, more work experiences, and better compensation. Employers sought an easier process for program involvement and reported that some youth needed further training before participation. RESA I staff were pleased with the program's progress and their cooperative organizational culture. They were less pleased with slow Job Service response and the large caseloads. Recommendations for program improvement are offered to RESA staff. (Contains 21 references and survey questionnaires.) (TD)